Customer Satisfaction Department
- Questions/Customer Services
- Contact the company’s communications department and one of the company’s trained customer service representatives will contact you to discuss your specific needs. The company’s customer service representatives monitor your suggestions. They ensure that all your product specifications are met, whether you need specific products from a specific location, a small order or a few containers.
- Order System
- Once you place your order, it is immediately tracked in our comprehensive order registration system. The company’s operations and logistics teams will immediately prepare to deliver your order and allocate a room in our cold storage and warehouse for customer proposals.
- Quality
- Due to our accuracy in the quality assurance department, high quality products and after the final evaluation by the experts of the quality control department, your order will be sent to you immediately.
- Transference/ Delivery
- The company’s sales team will deliver your products within hours of arrival or your desired delivery date, and the customer service team is always available if you need a call or email. Your orders will be delivered on time and at the place you specify.
- After Delivery
- Once you receive your order, the company’s sales manager will follow up and address any issues or questions you may have and resolve them quickly so you don’t face any problems.
- Our Customers
- Wais Sodais has spent many years creating a very accurate customer registration system. The company has worked with many of its clients for many years, including some of the biggest names in the wholesale and retail industry.
